Eivan’s Photo & Video

Description

About Eivan’s Photo & Video

Our talented and experienced team is delivering picture perfect moments.

We offer a personalized experience backed up by more than 30 years in business delivering high quality, creative photography and video on time and within your wedding budget.

Behind every wedding photo, there’s a story no one person can tell.

The wedding pictures you share with your soulmate, your family, your friends — these memories will last longer than any flowers or cake. It’s no wonder that brides and grooms alike put a great deal of thought into exactly how they want to frame memories that will last for a lifetime. In order to do just this, you’ll need a photographer that understands your personal style and artistry that won’t break your budget pulling it off.

That’s where we come in. Our team of wedding specialists are always assigned to your event to help you tell your most romantic story exactly the way you want it to be remembered. We’ll be there for you every step of the way to answer questions and offer professional advice about selecting the best style for your wedding pictures.

Vendor Profile - Eivan

Eivan

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Video

Reviews

1 Review for Eivan’s Photo & Video

  • Ashley R
    Ashley R wrote a review February 7, 2023
    1/5
    Unprofessional Amateur Service

    I am writing because we are very unhappy with the service that we have been given booking with Eivans. When we signed a contract we were told things t...hat were untrue. We were sent a list of photographers and asked to choose our favorite and a couple back up options. We made choices based on the style that we wanted our wedding captured in and we choose based on the personality of the photographer. We understood that we might not get our first or second or third choice but we thought that would at least get someone off of the list that they sent us.
    We were told that we would meet our photographer/videographer team around 60 days before the event. We reached out and they said it will be within 30 days of the event. 5 days before the wedding we were assigned a photographer and upon inspection of his photos his style is completely opposite of what we had envisioned. We had still not yet been assigned a videographer. He was assigned 3 days before the wedding.
    We have received terrible customer service and we were charged hidden travel fees. The photographer that we had was a nice man but we found out that he had only worked with the company one other time and that was because he filled in for someone that he knew.
    The photos/videos were not to the quality that was portrayed on their website. We did not get to choose the wedding song for the video trailer. We did not receive the ability to tell the editors what we wanted before they edited the 30-60 minute video. They said we could have one free revision and then any after that we would be charged a fee of an unknown amount. They did not include the first kiss in the highlight trailer.
    They had offered a 40% off promo of the raw video footage before the wedding and we did not think to get it because we thought that we would receive adequate editing, when we let them know we were unhappy with services rendered they said we can not offer you that anymore.
    We feel taken advantage of.

    Date of wedding: 10-22-2022

    Response from Eivan’s Photo & Video

    Responded 07 Mar 2023

    Thank you for this honest and thoughtful review, Ashley. We take our customer complaints very seriously and apologize for any misinformation that woul...d have caused these issues during the booking process.  

    We understand the importance of capturing memories through our photography style. We have taken a look through your pictures and footage that were captured by our team, we could find many shots that were captured beautifully and totally match our standards. Please check the following link for a sample of your wonderful memories: bit.ly/ashleyanderika

    If there is anything else we can do to improve your experience, please don't hesitate to reach out.


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