WEDDINGS ARE OUR PASSION
about chapter one
Your wedding day is the first chapter of your life as a married couple. We specialize in capturing this first chapter not through words, but through artfully-crafted, story-oriented images. Our team of professional wedding photographers and cinematographers are passionately committed to using their artistic talents to document your special day.
Our team is based in Ohio, but we work all over the United states. We can’t wait to learn more about how we can be a part of your wedding!
Heather D wrote a review May 2, 2022
STAY AWAY
I wish that I could give this company ZERO stars. My fiance and I are currently 124 days until our wedding. We booked Chapter One for our September 20...22 wedding, in June of 2021. Spoke with " Mitch " on the phone, went over all packages and paid a $2,650 dollar deposit. With multiple attempts on our end, we have had ABSOLUTELY NO contact with "Mitch." Mitch was supposedly employed by Chapter One, and our local contact for our wedding. Multiple text messages have been sent, calls have been made.. with no return. Even better... my phone number was BLOCKED. Due to our inability to get into contact with Mitch, we reached out to " Merry" who claims to be the Client Relationship Manager for Chapter One. Who has simply dodged every request for a refund of our deposit. At this time we have not heard from Merry in over a week. Prior to this, herself and "her team" were allegedly determining grounds for a refund. Of course, we have not received said refund, and if I had to guess based off of their utter lack of professionalism, we wouldn't have had a photographer or videographer on our big day. We have taken every route available to report this company as fraudulent- they have been reported to the Better Business Bureau, and Federal Trade Commission. Please STAY AWAY from this fraudulent, unprofessional, and disgusting company.
Date of wedding: 05-31-2022