10 Questions with Candice Mack

WeddingRule Interviewed one of the most popular and highly sought-after wedding planners in North Carolina, Candice Mack of QC Wedding Planning. Charlotte based Candice is the founder and master planner at QC Wedding Planning.

QC Wedding Planning

Planner - Candice Mack

10 Questions with Candice Mack

1. Introduction: What's your story?

Hello, I am Candice Mack, founder and master planner at QC Wedding Planning LLC! I love when a plan comes together!! Planning my own wedding many years ago was very rewarding and I enjoyed everything about it. My career in the wedding industry started almost 15 years ago as a wedding photographer. My love and passion for captioning beautiful forever memories for brides and couples while keeping my prices affordable was the #1 goal. As the photographer, I realized that when couple didn’t have a day of coordinator or a wedding planner the job would be left to me to manage the guest and the wedding party to ensure I got the right shot because you only get one chance to get it! There are no do-overs in weddings.

Still working a corporate job, it became a bit much so I took a step back to avoid losing my passion for the camera. Fast forward to 2017, I opened a travel agency, QC Travel, where she specialize in Destination and Cruise weddings and quickly realized how much of a passion I have for all things weddings.

2019, I took a leap of faith and turned the passion into a business and that is how QC Wedding Planning was birthed! Still, while working in a corporate financial environment I juggle many aspects of the planning process! I thrive in the space of organization, communication, and building relationships. I want my brides to trust me and my team with their day and know they will receive World Class service along the way!

QC Wedding Planning, consist of 2 Sr. Coordinators, Dan Cary and Erica Harrison. They are truly a blessing to work with! We also have 2 Jr. Coordinators, Ciarra Parker and Sheryl Rogers. They are learning aspects of the wedding industry as we continue to grow our clientele and have more weddings on the calendar.

I was born in Ft Campbell KY, and grew up in Columbia SC by way of 2 military parents! I am a certified wedding and event planner and certified Project Manager. I am a member of the Order of Eastern Stars, and a proud member of Chi Gamma Xi Chi Multi-Cultural Sorority Inc.

Fun facts: I loves the beach, yellow is my favorite color, and I love to travel and listen to music!

2. What's your experience as a wedding planner? How many weddings have you planned?

Starting in the wedding industry many years ago as a wedding photographer, and sometimes a day of coordinator. Thus far I have planned 30+ weddings with over 25 more on the calendar for the next year!

3. What sorts of services do you offer (month-of coordination, full-service planning, or à la carte planning)?

We specialize in destination weddings, full and partial -service planning, 10 week event management, what some people call "day of coordination". We also provide honeymoon planning services.

Destination weddings are for those who want to keep it sweet, intimate, or large if you have friends and family who love to travel. Destination doesn't mean you have to travel to another country. Maybe you want to elope to Las Vegas but live in Georgia, this is the service you need!

With Full service planning you will receive a very hands on experience from Candice and the team. We are there for every thing from dress shopping to cake tasting. This is the service for you if you are busy with your career, being a fiancé , maybe there are children and even house work and you just don't want to be stressed by your wedding party or the process of vetting out your vendors.

Partial planning is for the DIY bride and groom, however, you need guidance. You need someone with connections to vendors and need to ensure you are right on track.

Event management or "day of coordination" is the service you need if you have done everything, HOWEVER, you can't be a bride or groom and manage the day. You can't manage your vendors. I DO NOT recommend you stress about where everyone is located. Leave that up to US!

Honeymoon planning- We create your itinerary. We book you a package that includes flights, accommodations, transportation, and travel protection! Leave it all up to us!

4. How do payments work (a percentage of the wedding budget, a flat fee etc.)? What are the different packages that you offer and which one is your most popular package?

Payments and cost depends on the dynamics of your wedding! We do not have packages, per se. No two weddings are the same. We schedule a 45 minute consultation with each couple to better understand their needs.

We charge a flat rate for the services and take into account guest, date, which service is needed, and the scope of the job.

My most popular package is Partial planning as more and more Brides and Grooms want to be hands on through the process. Destination weddings are extremely popular as it's less "planning" and all they have to do is show up!

5. Who else is in your team and how many people on your staff will be at the wedding?

We currently have 4 people on staff. We have 2 Senior Coordinators and 2 Junior Coordinators. The number of people that are on staff depends on the number of guest and the scope of work.
Essentially, we try to have 1 coordinator per 50 to 75 people, plus myself. On average it is 3 people.

6. What happens if you're sick or otherwise unable to be there on the day of the wedding?

Our contract spells out the back up plan. Our Senior Coordinators are aware of every single wedding and the details that come along with them. If I am unable to be on site or if we are double booked there will ALWAYS be a planner available. With the relationships that I have within this industry I always have a back up certified planner that can be in my spot. It's like I never left!

7. How many meetings will you have with the couple and how will they be involved?

The couple's involvement is based on the service selected and truly up to them in how much they want to be involved. I love an involved couple! Our goal is to ensure their vision comes to life!
If they are full or partial planning we try to ensure that they always know where we are in the process and set expectations of what's next. We have strategy meetings bi-weekly or monthly depending on their availability and how much attention is needed to the stage that we are in.

With the long standing relationships of vendors, such as DJ, photographers/videographers etc. I will always go to my preferred list to ensure my client has the best service and the best pricing based on their budget. We want to ensure their investment isn't in vain. We do business with other vendors that do good business!

8. Will you handle the invitations, from wording and ordering to the addressing and mailing? What about guest list coordination and RSVPs?

In full planning we do assist with vendors that provide invitations. We also guide them with the wording of invitations to ensure it is classy and that it reflects their vision. We do not address or mail invitations but if the couple needs us to, we will ensure it's done!

Guest list coordination and RSVPs are handled through us to ensure we know exactly what the head count looks like for the venue and catering purposes. We love to use a wedding website, such as the knot, to manage RSVPs. Technology makes that process a bit easier, however, we are mindful about our family and friends who like to visit the post office a time or two a week.

9. Do you handle rentals? Will you coordinate delivery, arrival and set up times with the photographer, the florist, the musicians and the caterer/banquet manager?

We will handle rentals if it is a part of the expectation of the job scope. We will communicate with ALL vendors and create the timeline for every one providing a service for our mutual client.

We are a bit particular in knowing who we are working with to ensure all people are on the same page. If something or someone is not on the accord that can cause a timeline delay or throw everything off and the wedding day is not the day!

10. Can you create a timeline that tells everyone involved in the planning process (other pros, members of the wedding party, to-be-weds and families) what to do and when to do it? How will you make sure everyone sticks to the schedule?

The day of time line is provided directly to all vendors 7 to 14 days before. Preferably 7 days before as we are wrapping the process completely up and everyone knows exactly how we are executing.

We communicate with the wedding party during rehearsal about the timeline and provide them communication about where to go, where to be, and what is expected of them.
Family and friends will always know what's next. Organization is key! There is an announcement for every movement. Once guest are seated they will receive an announcement if the couple wants an unplugged ceremony so they will have their phones away. They will receive an announcement for cocktail hour/reception and where to be seated. All milestones of the day will be communicated effectively.



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